Chip R. Bell and John R. Patterson
Chip R. Bell and John R. Patterson are customer loyalty consultants and authors of “Take Their Breath Away: How Imaginative Service Creates Devoted Customers.” They can be reached at www.taketheirbreathaway.com.
Chip R. Bell and John R. Patterson are customer loyalty consultants and authors of “Take Their Breath Away: How Imaginative Service Creates Devoted Customers.” They can be reached at www.taketheirbreathaway.com.