Whether your garden center is 10 acres total retail, or 10 feet, we all have small spaces that can be a struggle to effectively merchandise. Through merchandising the goal is not only to create a lasting impression on customers, but to encourage purchases and future visits. That being said, it isn’t about the amount of space you have to work with, but how you use it. This spring we decided to take our product right to the ground floor by participating in the local farmers market. Knowing we were going to have to make the most out of a 10 by 20 foot space, we set out to create a strategic plan that would yield big results – and it did! Whether you’re working with a small nook inside your retail store or a pop-up display outside such as a farmers market, here are 5 tips to help you maximize your small retail space.
1. Stand out in the crowd
A dull, pale looking display isn’t going to stop anyone in their tracks. Eye-catching color not only gets customers’ attention, but it draws them into your display. Color can also add depth to a seemingly small space, making it more inviting and exciting.
Another way create a strong impact in small spaces ensuring your product stands out is to group items of like colors; this is not only pleasing to the eye but highly visible from a distance.
2. Give your plants a great seat
A great seat doesn’t have to be the most expensive one in the house. While it is important to display your product on benches and tables that exhibit similar quality to the plants you are offering, there are many options out there, especially if you are willing to put a little time and elbow grease into it. Using display tables that are neutral or gray in color allow brightly colored foliage and flowers to stand out. One such option is to build simple cedar benches or shelves. Not only are they inexpensive, but they convey a natural look that fits right in with any garden center.
3. Think vertical
By displaying items at various height levels instead of on one single table, you not only maximize space, but you create something that is visually attractive for your customers.
Using vertical space to display items allows you make the most out of every square inch and improve your product offering. However high you decide to go is important – you don’t want to go above the customers’ heads. If your product isn’t within their sight level or grab plane, it will likely be overlooked and can lead to lost sales.
4. Be organized
Although energy and creativity play a significant role in visual merchandising, all would be lost if organization went out the window.
In small spaces, customers spend a limited amount of time browsing your product, and it is important to give them an understanding of what you are offering while making it easy for them to shop.
Group your product by the different categories you are offering, and include an area for "What’s New." Customers always seek the new and exclusive and these are often great opportunities to garner buzz for your company and product.
In addition to being organized, it is important to keep your small space clutter free and inviting to customers. If a customer feels your display is crowded or hard for them to get in and shop from, they will likely walk right on by.
5. Use props & signage
In an information-driven era when we can never get enough, it is important to provide customers visual cues to get your message across. Props such as a mannequin that convey "high-fashion plants" or a rustic wheelbarrow that symbolizes nostalgia provide an opportunity to connect with customers based on their interests. Creating beautiful, informative signage is another way to communicate with your customers. Aside from the usual information like pricing, creative signage is a great way to help customers visualize and connect with your brand and give it a personality and voice.
Crystal Cady is a horticulturist and owner of a new retail nursery in Salem, Ore. called Sunflower Acres Farm & Garden. She is also the Farwest Show Seminars Coordinator for the Oregon Association of Nurseries, where she draws on her 15 plus years of experience in the industry. Crystal can be reached at crystal@sunfloweracresfarm.com.
Explore the December 2013 Issue
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